Process an Information Request
When a SHPO reviewer needs more information to complete their review of a project, the reviewer may issue a formal information request through CRIS. The request will be included in the consolidated response that SHPO issues after signing off on a project submission. If you are a project contact and an authenticated user, the unprocessed information request will be listed under the My Information Requests tab on your dashboard.
The Information Requests grid on the response page has the following columns:
- Process: Click the Process (green cog) button to open and fulfill the request.
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Status: The status of the request, as explained below.
- Information Requested: SHPO has issued the request, but no one has started the requested submission yet.
- Partial: The requested submission is being edited and has not yet been sent or resent to SHPO.
- Completed: The requested submission has been sent to SHPO.
- Insufficient: SHPO has sent the requested submission back for revisions.
- Processed: SHPO has accepted the requested submission and added it to the project. The Process button will be disabled.
- Rejected: SHPO has canceled the request, and it is no longer outstanding. The Process button will be disabled.
- Reviewer: The name of the SHPO reviewer who issued the request.
- Review Type: The type of review conducted by the SHPO reviewer, such as Archaeology or Survey and Evaluation.
- Request Type: The class of items being requested by SHPO. This may include documentation for projects, surveys, or USNs.
- Request Entity: The USN for which SHPO is requesting updates or documentation, if applicable.
- Request Item: The type of documentation being requested, if applicable; this includes photographs, attachments, and surveys.
- Request Description: The SHPO reviewer’s comments about the request, such as details on what information needs to be included in your submission.
When you click the Process (green cog) button to fulfill a request, the wizard that launches will depend on the Request Type and Request Item, as listed below.
When all of the requests associated with a consolidated response are completed or otherwise closed, an alert will pop up: All information requests have been addressed. Completed requests can be edited using the Process button. You can continue within CRIS by choosing another menu option.
The requests will also be removed from the My Information Requests tab on your dashboard. The response that contains the request will still be accessible under the My Consolidated Responses tab on your dashboard.
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